A busy hospital moves from paper registers to connected departments
The challenge Patient folders went missing between reception, consultation and the laboratory. Billing relied on handwritten slips, and monthly statistics took days to compile by hand.
What we did Assessed every department's workflow and equipment Installed Cross EHR on a local server with a hospital-wide network Configured services, prices, wards and user roles Trained staff department by department and supported go-live on site The result Patient records found in seconds Lab results and prescriptions sent electronically Services billed automatically, closing revenue gaps Management reports available any day, in minutes
A private clinic shortens waiting times and tightens its finances
The challenge Long queues at registration, prescriptions that were hard to read, and no clear picture of daily income per service.
What we did Rolled out registration, consultation, pharmacy and cashier modules Set up patient queues visible to every desk Linked dispensing to stock so every drug is accounted for The result Faster registration and smoother patient flow Clear, typed prescriptions Daily income by service, available at close of business
A growing shop finally knows what is on its shelves
The challenge Stock was counted by hand at month end, shortages were unexplained, and the owner could not see sales unless physically in the shop.
What we did Installed Cross Stock with barcode scanning and receipt printing Loaded the full product list with buying and selling prices Set up cashier accounts and low-stock alerts Added CCTV covering the till and storeroom The result Real-time stock levels and same-day loss detection Sales and profit visible from the owner's phone Reorders based on data, not guesswork
An office network that stays up
The challenge Tangled cables, weak Wi-Fi in half the building and frequent breakdowns that stopped work while staff waited for a technician.
What we did Surveyed the building and redesigned the network Installed structured cabling, a rack and business Wi-Fi Documented and labelled every connection Put the office on an annual maintenance contract The result Stable connections in every room Problems prevented by scheduled maintenance A predictable yearly IT budget
A school opens a modern computer lab
The challenge Students had little hands-on computer time, and fees and results were tracked in separate notebooks and spreadsheets.
What we did Supplied and installed lab computers with power protection Networked the lab and administration offices Deployed Cross School for fees, records and report cards Trained teachers and administrative staff The result Regular practical ICT lessons for students Fee balances visible at a glance Report cards produced in hours, not weeks
An accounting firm protects years of client files
The challenge All client records sat on one ageing computer with no backup. A single failure could have meant losing years of work.
What we did Set up automatic daily backups on site and off site Moved the team to business email and shared cloud storage Ran a recovery test to prove files could be restored The result Every file backed up automatically, every day Recovery tested and documented Staff can work securely from the office or on the move